SparkSchool AI
Help and answers

Frequently asked questions

Clear answers for teachers, schools, Pro members, and anyone reviewing SparkSchool’s privacy and safety practices.

About SparkSchool AI

What is SparkSchool AI?

SparkSchool AI is a teacher-first AI platform for creating curriculum-aligned lessons, assessments, activities, presentations and other classroom resources. It offers 90+ AI tools, supports CBSE and ICSE in India, US Common Core and US state standards, the British national curriculum, the IB programmes and the Australian Curriculum, and is based in Ahmedabad, Gujarat, India. Teachers review every draft before classroom use.

Who is behind SparkSchool AI?

SparkSchool AI is built by a team based in Ahmedabad, Gujarat, India. The team builds AI tools that help teachers plan, create resources and assess learning, and has grown with support from NVIDIA Inception, i-Hub Gujarat, GTU Ventures and FSID at the Indian Institute of Science. Company and legal details are in the Trust Centre.

Who is SparkSchool built for?

SparkSchool AI is built for teachers, school leaders and parents or home educators guiding learning. It is designed for adults and is not a direct-to-child AI service.

Which curricula are supported?

SparkSchool supports CBSE and ICSE in India, US Common Core and US state standards, the British national curriculum, the IB programmes and the Australian Curriculum. You can also plan from your school’s own framework. Available alignment can vary by tool and subject.

How many AI tools does SparkSchool have?

SparkSchool AI has 90+ AI tools for planning, resource creation, assessment, differentiation, remediation, grading and classroom insights, organised into seven workflow categories.

Does AI replace the teacher?

No. SparkSchool creates drafts and suggestions; the teacher decides what reaches the classroom. Before using any resource, a teacher reviews its accuracy, suitability, possible bias and curriculum alignment, and adapts it to the learners in front of them. AI saves time on drafting so teachers can spend more of it on teaching and feedback.

Accounts, plans, and billing

Is there a free plan?

Yes. Teachers can start on the Free plan without a payment card. It includes all 90+ AI tools, including the lesson planner, question paper generator and presentation maker, with up to five saved materials. Upgrade to Pro only if you need an unlimited library, Teaching Intelligence analytics or priority generation.

How much does Pro cost?

Pro costs $7 a month, or $5 a month billed annually ($60 a year). In India, Pro costs ₹499 a month, or ₹349 a month billed annually (₹4,188 a year). Pro adds an unlimited materials library, Teaching Intelligence analytics and priority generation. Schools buying for several teachers can contact us for multi-teacher pricing.

What is the Unlimited plan?

Unlimited costs $10 a month, or $7 a month billed annually ($84 a year); in India ₹799 a month, or ₹549 a month billed annually (₹6,588 a year). It includes everything in Pro, removes the credit limit on individual tools, and covers any number of subjects.

What is the Complete plan?

Complete costs $15 a month, or $11 a month billed annually ($132 a year); in India ₹1,299 a month, or ₹899 a month billed annually (₹10,788 a year). It includes everything in Unlimited plus workflows (Spark Buddy, the Curriculum Designer and Spark Notebook), the Visual Grader with handwriting OCR, and AI-generated images in presentations.

Where do I upgrade?

Inside your SparkSchool account. Sign in, then open Plan & billing from the sidebar or Settings. Upgrades, switching between monthly and annual, and cancelling all happen there.

What is included with Pro?

Pro adds an unlimited materials library, Teaching Intelligence analytics and priority generation. The Free plan saves up to five materials. The full comparison is on the Pricing page.

Where can Pro users see product updates?

The detailed changelog is available only to signed-in Pro members from the teacher dashboard.

Can a school purchase access for multiple teachers?

Yes. Schools can buy access for multiple teachers. Contact our team to discuss a pilot group, curriculum setup, onboarding and training, multi-teacher pricing and account management. Most schools start with a small group of teachers and one workflow, then expand after reviewing feedback.

How do cancellations and refunds work?

Individual and school purchases follow the Terms of Service and Refund Policy. Cancelling normally prevents future renewal; refund eligibility depends on the applicable policy or agreement.

Using the web app

How do I create better results?

Include the grade, subject, curriculum, topic, lesson duration, learning objective, and the format you need. Review and refine the generated draft.

Can I edit generated material?

Yes. Generated resources are intended to be reviewed, edited, saved, and adapted by the teacher.

Can SparkSchool generate assessments and answer keys?

Yes. Depending on the selected tool and plan, it can create questions, marks, sections, model answers, and rubrics. Teachers must verify them before use.

What should I do if a result is inaccurate?

Do not use it as-is. Correct the content, then give SparkSchool clearer context, such as the exact syllabus point, grade and a trusted reference, and generate a revision. Report recurring or serious issues to hello@sparkschool.ai so the team can investigate.

Where do I update my teaching profile?

Open Profile & Settings from the teacher account menu. Your curriculum, subjects, classes, and preferences help tailor outputs.

Privacy, children, and security

Is SparkSchool COPPA certified?

We do not describe SparkSchool as COPPA certified. Our teacher-led product design and child-privacy practices are intended to align with relevant COPPA principles. See the Trust Centre for details.

How does SparkSchool approach India’s DPDP framework?

Our programme is designed around purpose limitation, minimisation, security safeguards, responsible processing, and user rights under applicable Indian law.

Should teachers enter student personal information?

Only enter information you are authorised to use and that is genuinely required. Avoid full names, contact details, health records, passwords, identifiers, and other sensitive data.

Does SparkSchool train AI models on my classroom content?

No. We do not use your prompts or generated content to train our own models or third-party foundation models. AI processing to fulfil your request is separate from training. The Privacy Policy explains how inputs and generated content are processed.

How is information protected?

We use safeguards such as encrypted HTTPS connections, access restrictions, operational controls, and incident-response processes. No online service can promise absolute security.

How do I report a security or child-safety concern?

Email hello@sparkschool.ai with the relevant details. For immediate danger or suspected criminal conduct, contact the appropriate local authority first.

Legal and support

Which law governs SparkSchool?

SparkSchool is operated from Gujarat, India. The Terms are governed by Indian law, with jurisdiction in Gujarat, subject to mandatory applicable law.

How can I contact support?

Email hello@sparkschool.ai and include your account email, the page or tool involved, the approximate time, and a description of the issue. Never send your password or one-time password.

Where can I read the legal documents?

Terms, Privacy Policy, and the Trust Centre are linked in the footer. The Trust Centre contains the full set of supporting policies and notices.

Still need help?

Email hello@sparkschool.ai and our team will help you find the right answer.